Not sure if the purpose of this page wouldn't be better being dealt with if the whole thing would be handled via a database-driven knowledge base, there are really numerous free/open source knowledge base packages available over at freshmeat.net or sourceforge.net. I think we should check out the various existing possibilities (that is, search sourceforge/freshmeat for "knowledgebase", "knowledge base", "support center", "help center" etc) so that we can chose a package that will suit our needs. This would enable us to provide a dynamic frontend for users to have them fill in their data and being presented with possible solution paths, eventually this might in fact end up being pretty comprehensive. Any thoughts? --FlightZilla 08:38, 18 June 2006 (EDT)
Collection of Open Source KnowledgeBase Systems
Feel free to suggest other systems, as well as discuss pros & cons of the individual systems.
Let's try to determine what requirements should be met by a KB system for FlightGear-specific issues.
- optional multi-language support
- interactive questioning for pre-configurable items (i.e. host, platform, OS, driver version, compiler etc)
- full text search
- nested solution paths