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Troubleshooting problems: Difference between revisions
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'''If you are having problems getting [[FlightGear]] to work for you, this page is dedicated to helping you.''' | |||
* Step 1 - Try to Solve the Problem Yourself Using The Resources Below | |||
** If you are having a problem with software crashes, please read [[System Crashes]] | |||
** If you are having problems with video, please check the list of [[Problematic Video Cards]] known to have poor OpenGL support which may not work with FlightGear. Also check out [[Hardware Recommendations]] for information about video cards and other hardware that is compatible with FlightGear | |||
* Step 2 - If You Are Unable to Solve the Problem Yourself, see [[Requesting Technical Help]] | |||
You need to realize that, in order for other people to be able to help you sorting out any FlightGear related problems, you need to provide certain information about your platform and the nature of the problem you are encountering. This is due to the fact that we don't have access to your machine and thus cannot see what you are (or were) doing, so you need to be our eyes and ears. Also, it is important that you try not to mix up different symptoms that may not necessarily be related with each other. | You need to realize that, in order for other people to be able to help you sorting out any FlightGear related problems, you need to provide certain information about your platform and the nature of the problem you are encountering. This is due to the fact that we don't have access to your machine and thus cannot see what you are (or were) doing, so you need to be our eyes and ears. Also, it is important that you try not to mix up different symptoms that may not necessarily be related with each other. | ||