Asking for help: Difference between revisions

Before you ask the community for help, please see if you can solve the problem yourself. Start by reading the resources available on the [[Troubleshooting Problems]] page.

Please realize, in order for other people be able to to help you with any FlightGear problems, you will need to provide certain information about your platform and the nature of the problem you are encountering. Since we don't have access to your machine and thus cannot see what you are (or were) doing, you need to be our eyes and ears. Also, it is important that you try not to mix up different symptoms that may not necessarily be related with each other.

Even if some of the information we ask for is not always necessarily required in order to fix a particular issue, it can tremendously simplify and shorten the troubleshooting process, for example by allowing us to exclude certain problem sources. So, if at all possible please try to provide any information requested. If anything is unclear, or you don't know how to obtain certain information please ask for clarification rather than ignoring a particular request.

* whether you are able to use other sound applications (i.e. media players such as winamp)